Reflections post examination
Coracle often works with professional bodies to manage testing and certification on their behalf. Every year we organise exams taken in classrooms from Singapore to London, a major logistical feat that requires planning and complex systems.
With another successful serving of a platter of professional exam scripts written and sealed for sending to markers, it’s time for a brief reflection.
For a candidate preparing to sit an exam, the test itself is an important landmark on their learning journey. As a beacon to measure progress the opportunity to demonstrate newly acquired knowledge is a valuable indicator. Indeed, bonus payments, salary rises and job security can rely on the results. Even more important is the pride that comes from succeeding in the exam by demonstrating proficiency in the topic.
For the professional exams that Coracle managed this week, which happen to be in the insurance sector, the recommended study time is around 70-120 hours per module. With candidates needing to pass a total of seven exams, that’s a serious commitment.
Passing the exam itself is only part of the story...
Our role in the process is to try and make the knowledge transfer process as intuitive as possible, whilst ensuring that the processes involved in setting up exam centres, invigilating exams and distributing results all happen without drama or distraction to the candidates. The fact that the exams are run concurrently in six exam centres from New York to Hong Kong means that our systems and process have to be robust and open to scrutiny.
Knowledge transfer is facilitated by the provision of our Tin Can API based e-learning activities, managed through Coracle’s Learning Record Store (LRS). We call this The Learning Line.
Content is reviewed and updated regularly by industry experts and then made available online and also as a pdf download for reading offline or on a device such as a Kindle. Subject Experts may send us multiple word documents with hundreds or thousands of small marked up changes and our task is to make sense of these documents so that we can release coherent and consistent resources for the learners. This can present a significant challenge! Our approach has been to build a software solution and we can now process hundreds of thousands of words into beautifully formatted html and pdf as well being App ready, in remarkably short time frames.
Candidates are grouped together by their employer, allowing them the opportunity of messaging mentors and colleagues, all in the context of the content they’re looking at.
Post-exam we ask the candidates to reflect on the experience in a short survey, designed to help us identify where changes are required and the trends in expectations. For instance, when we asked a group (around 100 people) if they would use an App to access study materials, the vast majority said No. That was 18 months ago. Today the pendulum has swung and the majority say they would. Our response will be to roll out Blackberry, iOS and Android App versions.